Websites and software
Years spent building websites and systems for businesses bring together the customer-facing journey and the technical work behind it.
About South Coast Apps
The technical work starts with understanding the business.
I’m JP, founder of South Coast Apps. I design and build customer-facing websites and improve the systems, integrations and automation behind day-to-day work.
Relevant experience
Experience across both sides of the work.
A website, integration or automation has to work technically, but it also has to fit the business, the existing tools and the people using it.
Operations and infrastructure
A DevOps and IT operations background across telecoms, internet service providers and managed service providers brings a practical view of reliability, access and support.
Change and adoption
Change Lead and process-improvement experience keeps attention on how people will use a new website, workflow or tool, not only how it is built.
Working together
You work directly with the person doing the work.
From the first conversation through delivery and handover, there is one clear point of contact. Advice and technical decisions stay connected to the outcome you need.
Understand the real job
We start with the customer journey or workflow, the people involved and what needs to improve before choosing the technology.
Improve before replacing
If an existing website or tool can be made to work better, that option is considered before a rebuild or replacement.
Keep the handover clear
Scope, responsibilities, accounts and access stay clear, with practical guidance for the people looking after the work next.
A good fit
When the problem crosses business and technology.
This approach suits businesses that need a clearer website, better-connected tools or a focused internal system, and want someone who can understand the requirement and carry out the technical work.