A short written plan
Prioritised, realistic and written in plain English - not consultant wallpaper.
West Sussex • East Sussex • Hampshire
Websites, systems and automation that help small businesses run smoother.
South Coast Apps helps small businesses fix the messy gaps between website, enquiries, bookings, payments and follow-up - so fewer opportunities get missed and day-to-day admin feels less chaotic.
Start with a paid 45-minute Business Tech System Review (£49.50). We trace what actually happens from first click to paid: find you → contact → book → pay → follow-up. You’ll get a short written plan with the most sensible next steps - in plain English.
Customer journey Website + contact paths Email reliability Booking + payments Integrations (AI optional)
Book the £49.50 review
See what’s included
45 minutes. Clear next steps. Fee usually credited if we implement together.
No lock-in. Where it makes sense, we improve what you already have. If rebuilding is genuinely the cheaper long-term option, I’ll explain why and what you gain by doing it.
Example output
Your plan (after the review)
Plain-English
A short plan split into Now, Next, and Later - focused on what’s slowing you down, what’s being missed, and what’s currently too manual.
Now (quick wins)
- ✅ Make the next step obvious
- ✅ Fix reliability (forms, email, confirmations)
- ✅ Add tracking you can actually trust
Next (system tidy-up)
- • Booking confirmations and reminders
- • Follow-up prompts so nothing goes cold
- • Lightweight pipeline + clearer hand-offs
Later (optional)
- • Automation where it’s safe and worth it
- • Local SEO + content improvements
- • Rebuild only if it’s cheaper long-term
Tailored to your setup. No fluff. No digital transformation theatre.
Start here
What you actually get from the review
This is not a vague chat and a shrug. It is a focused review with a practical output you can act on.
Top fixes to do first
The biggest opportunities to reduce admin, improve reliability and stop things slipping through the cracks.
Clear options and trade-offs
Tidy-up versus rebuild, plus the likely costs, value and sensible next move for your setup.
Services
Start with the diagnosis. Then fix the right bits.
You do not need to guess what kind of project this is. Most businesses start with the review, then choose the most sensible next step.
Business Tech System Review
Customer journey + tooling: find → contact → book → pay → follow-up
Start here
£49.50
45 minutes
- ✅ Customer journey sanity-check
- ✅ Contact paths + booking flow
- ✅ Email reliability check
- ✅ Tools review (payments, invoicing, CRM, spreadsheets)
- ✅ Short written plan afterwards
System tidy-up (web included)
Fix the foundations so things run cleanly: clearer pages, reliable contact, stronger tracking and less admin behind the scenes.
- From £495 plus monthly hosting
- Website improvements + local SEO foundations
- Tracking + Search Console setup
Integrations and workflow automation
Connect tools so hand-offs happen automatically and nothing gets missed. AI is optional, not forced in like a caffeinated raccoon.
- Forms into email/CRM with a clear record
- Booking confirmations and reminders
- Follow-up prompts so customers do not get forgotten
Not ready to book yet?
Run the instant site snapshot (beta)
A quick automated check for your website. For a joined-up plan across your tools and customer journey, the review is still the better starting point.
Process
A simple, structured process
Clear steps, clear expectations, and no mystery timeline.
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Step 1
Review
Map your customer journey and the tools behind it. Identify what is manual, messy, or easy to miss.
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Step 2
Plan
Prioritise quick wins and agree scope + budget options, including tidy-up versus rebuild where relevant.
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Step 3
Implement
Ship improvements quickly, then iterate steadily - without breaking what already works.
Why South Coast Apps
Practical, hands-on, and built to be maintainable
The goal is not to make your business more complicated. It is to make it calmer, clearer and easier to run.
Clearer customer flow
Clear offer, one obvious next step, reliable contact paths and fewer dropped hand-offs between tools.
- • Simple structure
- • Reliable forms and confirmations
- • Better follow-up rhythm
Secure, tidy foundations
Sensible technical basics, clean ownership and a handover that does not leave you hostage to mystery setup nonsense.
- • Secure basics done properly
- • You keep access and ownership
- • No unnecessary lock-in
Tracking you can trust
Consent-aware analytics, Search Console and clean measurement - so decisions are based on signal, not vibes and guesswork.
- • GA4 (consent-aware)
- • Search Console
- • Simple reporting
Want a straight answer on what to fix first? Book the review and we will sort priorities in one call.
Pricing
Example starting points
Most projects start with the £49.50 review so we do not guess. These are typical starting points - you will get an exact quote once scope is clear.
Starter
£495
plus £15 per month hosting
- ✅ 1 to 3 pages
- ✅ Clear contact paths + reliability tidy-up
- ✅ Tracking setup
Business
£995
plus £25 per month hosting
- ✅ 5 to 8 pages with service structure
- ✅ Stronger booking + follow-up flow
- ✅ Simple integrations
Pro
£1,995+
plus £35 per month hosting
- ✅ Bigger site or lightweight web app
- ✅ Integrations and automation with guardrails
- ✅ Ongoing iteration with a steady cadence
Hi, I’m JP. You deal with the builder.
South Coast Apps is deliberately small and hands-on. Small enough to care. Technical enough to fix it properly. I build calm, reliable systems - the kind you can run without constant chasing, guessing, or firefighting.
- Plain-English guidance
- Secure foundations + tidy handover
- Fast first draft, then steady iteration
- No lock-in, you keep access and ownership
FAQs
Common questions
What is the £49.50 Business Tech System Review?
A focused 45-minute review of your customer journey (find → contact → book → pay → follow-up) and the tools behind it: website, contact paths, email, booking, invoicing and payments. You receive a short written plan afterwards with prioritised next steps.
Is this just web design?
No. Websites are one part. The bigger focus is the joined-up system - the tools you rely on day to day, and how they fit together.
Do you work with WordPress, Squarespace, Wix, or Shopify?
Yes. No lock-in. Where it makes sense, we improve what you already have. If a rebuild is genuinely the smarter long-term choice, I will explain why and give you options.
Do you do AI?
Only when it clearly earns its keep. If it is not suitable, I will say so. Most wins come from clarity, reliability and joined-up follow-up first.
Is the fee credited if we continue?
Usually, yes. If you move into a build straight after the review, the fee is typically credited against your first invoice.
Want clarity before you spend money?
Book the £49.50 Business Tech System Review. You will leave with a clear plan, and if you want, we can implement it with a calm, steady delivery style.
- ✅ 45 minutes focused on your business
- ✅ Clear written next steps
- ✅ Fee usually credited if you continue
Business Tech System Review
£49.50 • 45 minutes • clear plan